Innovare TxRegenerative & Wellness
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Contact Innovare Tx Regenerative & Wellness Clinic

Ready to take the next step toward better health? Reach our Addison, TX team to schedule a consultation, ask a question, or learn more about our orthobiologic medicine, weight management, physical therapy, and OWCP services. Getting started is easier than you think.

In short
Call us at (214) 233-3094, email contact@innovaretx.com, or book online through our Tebra patient portal. We’re located at 16901 Dallas Pkwy, Ste 210, Addison, TX 75001, open Mon–Fri, 9:00 AM – 5:00 PM. We accept BCBS, Medicare, UHC, and Cigna, plus Affirm and CareCredit financing.
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Tell us how we can help

Fill out the form below and our team will get back to you within one business day. For urgent needs, please call us directly.

Preferred contact method

🔒 HIPAA compliance: Information submitted here is used solely to respond to your inquiry and coordinate your care. We follow all HIPAA guidelines to protect your health information and never share your data with third parties without your consent. Please don’t include sensitive medical details in this form. See our privacy policy for exactly what we collect and how long we keep it.

Getting here

Driving directions to our Addison clinic

Conveniently located in Addison, TX — just minutes from major North Dallas highways and landmarks.

From the Dallas North Tollway

Take the Dallas North Tollway to the Trinity Mills Road exit. Head east on Trinity Mills, then turn south onto Dallas Parkway. Our building is on the right at 16901 Dallas Parkway. Look for Suite 210 on the second floor.

From I-635 (LBJ Freeway)

Take I-635 to the Dallas North Tollway North exit. Proceed north and exit at Arapaho Road or Trinity Mills Road. Head east, then turn onto Dallas Parkway heading south. The clinic is at 16901 Dallas Parkway, Suite 210.

From US-75 (Central Expressway)

Take US-75 to Spring Valley Road or Arapaho Road and head west. Continue until you reach Dallas Parkway, then turn north. Our clinic is at 16901 Dallas Parkway on the left side.

Nearby landmarks

  • About 5 minutes from Addison Circle Park
  • About 10 minutes from Galleria Dallas
  • About 15 minutes from downtown Dallas
  • Easy access from Plano, Frisco, Carrollton & Richardson

Free parking is available in the building lot, with elevator access to Suite 210 on the second floor.

Book by service

Not sure where to start?

Here's how to reach the right care for what you need.

  • Orthobiologic medicine (PRP & BMAC): Book a consultation for joint pain, arthritis, or sports injuries. Learn more
  • Physical therapy: Schedule an evaluation with Rowena Calleja, PT. Explore PT programs
  • Weight management: Compounded tirzepatide from $160/month, medically supervised. See options & pricing
  • Neuropathy treatment: A multi-modal program for numbness, tingling, and nerve pain. Learn about neuropathy care
  • OWCP / federal workers’ comp: Call and ask for OWCP scheduling, or email with subject “OWCP Inquiry.” OWCP for federal employees
  • Family medicine: Preventive visits, physicals, and chronic disease management. Family practice services

What to expect as a new patient

  1. Book your appointment online or by phone.
  2. Complete intake forms through the Tebra patient portal before your visit.
  3. Arrive 15 minutes early to finalize paperwork and insurance verification.
  4. Meet your provider — Charles Ortega, PA-C, or Rowena Calleja, PT.
  5. Receive your personalized treatment plan and schedule follow-up care.

Meet our providers

After-hours & emergencies

For medical emergencies, call 911 or go to your nearest emergency room. For urgent but non-emergency questions after hours, call (214) 233-3094 and leave a voicemail — we’ll return your call on the next business day.

We also offer military and law enforcement discounts as a thank-you for your service. Military & first responders

Questions, answered

Frequently asked questions

Innovare Tx is open Monday through Friday, 9:00 AM–5:00 PM. We recommend calling (214) 233-3094 to confirm hours, as they may vary on federal holidays. Online appointment booking is available 24/7 through our Tebra patient portal.
Yes, our clinic at 16901 Dallas Pkwy, Ste 210, Addison, TX offers convenient free parking for patients. The building is easily accessible from Dallas Parkway with clearly marked entrances and elevator access to Suite 210. Call (214) 233-3094 if you need directions on the day of your visit.
Innovare Tx accepts Blue Cross Blue Shield (BCBS), Medicare, United Healthcare (UHC), and Cigna. We also offer financing through Affirm and CareCredit, plus competitive cash-pay rates for uninsured patients. Call (214) 233-3094 to verify your specific plan before your appointment.
Bring a valid photo ID, your insurance card, a list of current medications, and any relevant medical records or imaging (X-rays, MRIs). Complete your intake forms online through the Tebra portal before your visit, and arrive 15 minutes early to allow time for check-in and insurance verification.
Innovare Tx focuses on in-person medical care to provide the highest quality evaluations, hands-on treatments, and medically supervised programs. While initial consultations may be discussed by phone, our orthobiologic medicine, physical therapy, and weight management programs require in-person visits for safety and effectiveness.
Yes. Innovare Tx specializes in treating federal employees through the OWCP (Office of Workers' Compensation Programs). USPS, TSA, DHS, CBP, DOD, and VA employees have the right to choose their own doctor. Call (214) 233-3094 or email contact@innovaretx.com to schedule your OWCP consultation or transfer your care.
You can book an appointment three ways: call (214) 233-3094 during business hours, use our online Tebra booking portal anytime, or email contact@innovaretx.com with your preferred service and availability. Most new patients are scheduled within a few business days.

Ready to feel like yourself again?

Book your visit at our Addison clinic — or call and we’ll verify your insurance before you come in.

Book Your Visit (214) 233-3094
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