Family Practice & Primary Care

Family Practice & Primary Care in Addison, TX

Comprehensive primary care for every stage of life — preventive medicine, chronic disease management, routine checkups, and same-day sick visits. Bilingual (English/Spanish) care from a provider who knows your full health picture, with specialty services coordinated under one roof.

In short
Innovare Tx provides comprehensive family practice and primary care in Addison, TX — preventive medicine, chronic disease management, routine checkups, and same-day sick visits — with fully bilingual (English/Spanish) care. Your provider is Charles Ortega, PA-C, MPAS, working under supervising physician Dr. Nathan V. Nguyen. The difference: primary care plus orthobiologic medicine, physical therapy, and weight management under one roof means better communication, fewer redundant tests, and a provider who knows your whole health story. We accept 200+ insurance plans and are accepting new patients.

Primary care that actually connects

Good primary care is the foundation of lifelong health. It’s the relationship that catches problems early, keeps chronic conditions in check, and gives you one trusted provider to turn to when something isn’t right. At Innovare Tx, our family practice covers the full spectrum of everyday medical needs for patients of every age — and it does something most primary care clinics can’t: it connects directly to the specialty care you may eventually need.

When your primary care provider also works alongside orthobiologic medicine, physical therapy, and weight management under the same roof, your care stops being a series of disconnected appointments. Instead of repeating your history at every new office, chasing down records, and hoping providers actually talk to each other, you get one team that already knows your full picture.

What our family practice covers

Preventive medicine

The best way to treat a health problem is to catch it before it starts — or before it gets serious. We provide annual physicals and wellness exams, age-appropriate health screenings, and personalized guidance on nutrition, activity, and lifestyle. Prevention is where primary care delivers its greatest value, and it’s where we focus.

Chronic disease management

Living with an ongoing condition takes consistent, attentive care. We manage diabetes, high blood pressure, high cholesterol, thyroid disorders, and other chronic conditions with regular monitoring, medication management, and lab work — adjusting your plan as your needs change. Because we see you over time, we notice the trends that a one-off visit would miss.

Routine checkups

Whether it’s a yearly physical, a follow-up on a previous concern, or simply establishing care, routine visits keep you and your provider on the same page. These appointments are where small concerns get addressed before they become big ones.

Same-day sick visits

When you’re sick, you shouldn’t have to wait a week — or sit for hours at urgent care. We reserve time for same-day appointments to handle colds, flu, infections, minor injuries, rashes, and other acute concerns quickly. You see a provider who already knows your history, which means faster, more accurate care.

The Innovare Tx difference

One provider who knows your whole health picture

Most primary care sends you elsewhere for anything beyond the basics — and those specialists rarely talk to each other. Our integrated model changes that.

At Innovare Tx, primary care isn’t an island. Charles Ortega, PA-C also leads our orthobiologic medicine and weight management programs and works side by side with our physical therapist. That means when your primary care surfaces a joint concern, a weight-related condition, or a recovery that needs hands-on rehab, the next step happens within the same practice — coordinated by a provider who already has your full chart.

The result is care that’s genuinely connected:

  • Better communication — your providers share one chart, not faxed summaries
  • Fewer redundant tests — labs and imaging aren't repeated across disconnected offices
  • A provider who knows your full health picture — not a stranger reading your file for the first time
  • Faster referrals to orthobiologic medicine, physical therapy, or weight management — no waiting weeks for an outside appointment
  • Whole-person care — how your weight, joints, and chronic conditions connect, addressed together

Explore how it fits together: medically supervised weight management, physical therapy, and orthobiologic medicine — all coordinated through your primary care relationship.

PRP, PPP, BMAC, and A2M are autologous procedures prepared from your own blood or bone marrow. They are considered investigational and are not FDA-approved for the treatment of any specific orthopedic condition, including osteoarthritis. Individual results are not guaranteed. Any decision to pursue an orthobiologic procedure should be made with your provider after a clinical evaluation.

Charles Ortega, PA-C, MPAS — primary care provider headshot
Meet your provider

Charles Ortega, PA-C, MPAS

Co-Founder & Lead Provider

A board-certified Physician Assistant with a Master of Physician Assistant Studies and 27+ years of clinical experience spanning family practice, orthobiologic medicine, and weight management, Charles brings an integrative, whole-person philosophy to primary care. He practices under the supervision of co-founder and supervising physician Dr. Nathan V. Nguyen.

Fluent in English and Spanish, Charles provides bilingual care across every service — taking the time to understand each patient’s history, listen to their concerns, and build a plan that fits their life. That continuity is exactly what primary care is supposed to deliver.

Questions about coverage and costs? Insurance & billing

Questions, answered

Family practice FAQs

Yes. Innovare Tx is accepting new family practice and primary care patients of all ages. You can establish care with us whether you need a routine annual physical, ongoing management of a chronic condition, or a primary care provider who also coordinates specialty services. Call (214) 233-3094 to schedule your first visit.
Innovare Tx accepts 200+ insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, Medicare, and United Healthcare. We also offer financing through Affirm and CareCredit for services not covered by insurance. Not sure if your plan is accepted? Call (214) 233-3094 and our team will verify your coverage before your visit, at no cost.
Yes. We reserve time for same-day sick visits so you can be seen quickly for acute concerns like colds, flu, infections, minor injuries, rashes, and other urgent-but-not-emergency needs — without a long wait or a trip to urgent care. Call early in the day at (214) 233-3094 for the best availability.
Yes. Charles Ortega, PA-C is fluent in both English and Spanish and provides fully bilingual care across every service — from routine checkups and chronic disease management to weight management and preventive screenings. Atendemos a nuestros pacientes en español.
Our family practice covers preventive medicine (annual physicals and health screenings), chronic disease management (diabetes, high blood pressure, high cholesterol, thyroid disorders, and more), routine checkups, and same-day sick visits for acute illness. Because we offer orthobiologic medicine, physical therapy, and weight management under the same roof, your primary care provider can coordinate specialty care directly — no runaround between disconnected offices.

Looking for a primary care provider who knows you?

We're accepting new patients and we accept 200+ insurance plans. Book your first visit — or call and we'll verify your coverage before you come in.