Fall & winter care
Knee Program · Addison, TX

The Innovare Tx Knee Preservation Program

Everything we can do for a knee before surgery, in order: find out what is wrong, treat it with physical therapy and the injections your insurance covers, add cash-pay orthobiologics if you want to go further, and coordinate the care we do not provide ourselves.

In short
The Knee Preservation Program is an evaluate-first pathway for ongoing knee pain in Addison, TX, built to try every reasonable option before surgery. The insurance track is a consultation and diagnostics, physical therapy with Rowena Calleja, PT, and a covered injection series — up to five injections per knee, which most plans allow about twice a year. The cash-pay track adds autologous orthobiologic procedures. We also evaluate and refer for genicular artery embolization, performed by an interventional radiologist, and coordinate all of your care. Led by Charles Ortega, PA-C, MPAS.

Two tracks: insurance and cash-pay

The insurance track is where everyone starts: consultation and diagnostics, then physical therapy, then a covered knee injection series — up to five injections per knee, repeatable about twice a year on most plans. For many patients these injections bring real relief, and it is temporary, which is why they are paired with therapy rather than used alone.

The cash-pay track is for patients who want to try more before considering surgery: the autologous orthobiologic procedures we perform here. They are investigational, not covered by insurance, and quoted in writing after your evaluation — see costs and insurance.

Why a program instead of a procedure

Most people arrive at a knee clinic having already been offered something. A cortisone injection that worked for a while. A supplement. A surgery date that felt too early. An injection they read about online. What is usually missing is the step before all of them: a clear account of which structure in the knee is generating the pain, and what the plan is if the first thing does not work.

So we sequence it. Every patient in the program gets the same first visit and the same fixed reassessment date, and nothing procedural is discussed until there is a finding to discuss it against. That order is not a marketing device — it is how the major osteoarthritis guidelines are written, and it is also the only order in which we can tell whether anything we did made a difference.

Who the program is for

  • Knee pain that has lasted more than six weeks
  • Osteoarthritis you have been told to “live with”
  • A meniscus or ligament injury that never fully settled
  • Pain that returns each time a cortisone injection wears off
  • A knee that limits stairs, squatting, kneeling or walking distance
  • A surgical opinion you want a second look at before deciding

It is not for a knee that is acutely hot, swollen and painful with fever, a knee that gave way completely during an injury, or a leg that is newly swollen and tender in the calf. Those need same-day care, not a program — see who the program suits.

The pathway

Six steps, in this order

Each step links to the page that covers it in full. Steps one to three are the insurance track; step five is the cash-pay track. Nobody moves to a procedure without a finding from step one.

  1. Consultation and diagnostics

    A full history, a hands-on exam, and a review of any imaging you already have. Charles Ortega, PA-C uses in-office ultrasound to look at the soft tissue around the joint, and orders further imaging only when it would change the plan. You leave the first visit knowing what we think is driving the pain.

  2. Physical therapy first

    Exercise therapy and load management are the backbone of osteoarthritis care in every major guideline, and they are the first thing we build. Rowena Calleja, PT runs the program in the same building, and most plans bill it to your insurance.

  3. A covered knee injection series

    When the knee needs more than therapy, the next step is an injection series your insurance covers — up to five injections per knee, and most plans allow a series about twice a year. Which injection is right for your knee is decided at your evaluation, and we check your plan's rules before the first one.

  4. Reassess honestly

    We measure the same things we measured on day one. If the plan is working, we keep going. If it is not, we say so and change it rather than repeat it — including referring you on when that is the right answer.

  5. Cash-pay orthobiologics, before surgery

    For patients who want to try more before considering surgery, we can discuss autologous orthobiologic procedures — PRP, PPP, BMAC and A2M, prepared from your own blood or bone marrow and delivered with image guidance, in one visit. These are investigational procedures, not approved treatments, and they are cash-pay.

  6. We coordinate the rest of your care

    Some options belong to other specialists. Genicular artery embolization is performed by an interventional radiologist, and some knees are better served by an orthopedic surgeon. We evaluate, explain, make the referral, and keep coordinating your care — you are not left to organize it yourself.

Scope, stated plainly

What we do here, and what we send you out for

A clinic that claims to do everything for a knee is telling you something about its marketing, not its capability.

In our Addison clinic

  • Knee evaluation, hands-on exam and in-office ultrasound
  • Review of your existing X-rays, MRI reports and operative notes
  • A structured physical therapy program with Rowena Calleja, PT
  • An insurance-covered knee injection series, up to five per knee
  • Autologous orthobiologic procedures — PRP, PPP, BMAC and A2M
  • Medically supervised weight management, when weight is part of the picture
  • Primary care coordination, so the whole picture stays with one team

Referred to a specialist

  • Genicular artery embolization — performed by an interventional radiologist
  • Knee replacement and arthroscopic surgery — orthopedic surgery
  • Advanced MRI and CT imaging — imaging centers we send you to
  • Nerve conduction studies and EMG — a referral, billed to your insurance
  • Rheumatology workup when an inflammatory arthritis is suspected
  • Emergency care for a hot, locked or acutely unstable knee

PRP, PPP, BMAC, and A2M are autologous procedures prepared from your own blood or bone marrow. They are considered investigational and are not FDA-approved for the treatment of any specific orthopedic condition, including osteoarthritis. Individual results are not guaranteed. Any decision to pursue an orthobiologic procedure should be made with your provider after a clinical evaluation.

The part of knee care nobody wants to talk about

The American College of Rheumatology’s 2026 update to its osteoarthritis guideline makes only a short list of strong recommendations for knee osteoarthritis. Two of them are exercise and, for patients who are overweight or obese, weight loss. The 2019 guideline noted that benefit appears from around a 5% change in body weight and continues to increase beyond it.

We mention it because we can actually do something about it in the same building. Our medically supervised weight management program is run by the same provider who evaluates your knee, so the plan is one plan. Whether it is appropriate for you is a clinical decision made at a consultation, not a default.

Also strongly recommended for knee OA

  • Exercise therapy
  • Weight loss if overweight or obese
  • Topical and oral anti-inflammatory (NSAID) medication
  • Corticosteroid injection into the knee joint

Source: ACR 2026 update to the recommendations for the management of osteoarthritis of the knee, hip and hand. Which of these applies to you is decided at your evaluation.

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Include how long it has been going on and anything you have already tried. Our team responds within one business day. For urgent needs, please call.

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Questions, answered

Knee Program FAQs

It is a structured pathway for trying every reasonable non-surgical option before surgery. The insurance track starts with a consultation and diagnostics, moves to physical therapy, and then to a covered injection series. For patients who want to go further, the cash-pay track adds autologous orthobiologic procedures. Options we do not perform, such as genicular artery embolization, we evaluate you for, refer out and coordinate. See the six steps and who the program suits.
No. Genicular artery embolization (GAE) is a catheter-based procedure performed by an interventional radiologist in an angiography suite, not in a clinic like ours. What we do is evaluate whether your knee and your history fit the population GAE is being used in, explain what the current evidence does and does not show, and coordinate a referral. Read our full explanation of genicular artery embolization.
The insurance track, yes: office visits, diagnostics, physical therapy and the knee injection series are generally billable — the series is up to five injections per knee, and most plans allow it about twice a year. Innovare Tx accepts 200+ plans including Aetna, Blue Cross Blue Shield, Cigna, Medicare and United Healthcare. Autologous orthobiologic procedures are not covered by insurance and are cash-pay. Our billing team verifies your benefits before your visit so you are not guessing — see costs and insurance.
The first evaluation is a single visit. A conservative plan is normally given six to twelve weeks before it is formally reassessed, because that is the window in which an exercise-based program should be showing measurable change. Reassessment is scheduled from the start, so there is a fixed date at which we compare the same measurements rather than asking you how it feels.
No referral is needed to book. Bring any knee X-rays, MRI reports or prior operative notes if you have them, since a report you already own often saves a repeat study. If you have never had imaging, that is fine — the evaluation decides whether imaging would change the plan before anything is ordered.
Innovare Tx is at 16901 Dallas Pkwy, Ste 210, Addison, TX 75001, just off the Dallas North Tollway and about three miles north of the Galleria, with free on-site parking. We see patients from Addison, Dallas, Plano, Richardson, Carrollton, Farmers Branch, Frisco, McKinney and Irving. Call (214) 233-3094 — Charles Ortega, PA-C provides care in English and Spanish.

Read the full knee question hub

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