Innovare TxRegenerative & Wellness
Patient reviews

45+ verified 5-star patient testimonials

Innovare Tx reviews speak for themselves — a perfect 5.0-star average across every major review platform. Every review quoted here is real, attributed, and independently verifiable.

Book Your Visit (214) 233-3094
5.0

45+ verified reviews

Across Google, Zocdoc, Tebra & Wellhub. 100% five-star. Zero negative ratings.

In short
Innovare Tx holds a 5.0-star rating across all four review platforms where patients have left feedback — Google, Zocdoc, Tebra, and Wellhub. That's 45+ verified reviews and zero negative ratings. These ratings are collected independently by each platform — patients rate us directly through verified booking and healthcare portals.

Google Business Profile

5.0 / 5 · 32 reviews

Zocdoc

5.00 / 5 · 6 reviews · 100% five-star

Tebra

5.0 / 5 · 4 reviews

Wellhub

5.0 / 5 · 3 reviews

Verified patient testimonials

What patients say on Zocdoc

Zocdoc reviews are left by patients who booked and attended their appointment through the platform. Every review below is verified.

Zocdoc
"He was very informative and found more than my initial visit last October back home. Very impressed with the level of care just passing through the area."
Kevin A.May 2026 · Verified on Zocdoc
Zocdoc
"I enjoyed my visit with this office! Everyone was friendly and professional! Dr Ortega is very knowledgeable and passionate about his work! He offered several options for treatment, and I felt well taken care of! Will continuing visiting…thank you!"
Zocdoc Verified PatientVerified on Zocdoc
Zocdoc
"Did a very good job very nice and very professional"
Zocdoc Verified PatientVerified on Zocdoc
Zocdoc
"Good good, very nice"
Yeischa Q.February 2026 · Verified on Zocdoc
Zocdoc
"Everyone was awesome! Super sweet staff."
Devin C.January 2026 · Verified on Zocdoc
Verified patient testimonials

What patients say on Tebra

Tebra is our patient management platform. Review invitations are sent directly to patients after their appointments — only real patients can leave feedback.

Tebra
"Excellent service and attention to my needs"
Ali R.January 16, 2026 · Verified on Tebra
Tebra
"Amazing care"
Daniel O.December 3, 2025 · Verified on Tebra
Tebra
"★★★★★ 5-star rating"
Juan M.January 18, 2026 · Tebra Verified
Tebra
"★★★★★ 5-star rating"
Manuel L.November 25, 2025 · Tebra Verified

Google Business Profile — 5.0★ (32 reviews)

Our Google Business Profile holds a perfect 5.0-star rating with 32 reviews — our largest review collection on any single platform. Google reviews are publicly visible and verifiable by anyone. We respect the privacy of our reviewers and direct you to our profile to read their comments firsthand.

Read our Google reviews

Wellhub — 5.0★ (3 reviews)

Our Wellhub rating reflects feedback from corporate wellness program participants who access Innovare Tx services through their employer benefits. All three reviews are 5-star ratings from verified members.

What our reviews say about us

Consistent themes across every platform

1. Thorough, informative care

Patients repeatedly note that Charles Ortega, PA-C is "very informative" and "very knowledgeable." He doesn't rush appointments — he explains conditions, walks through treatment options, and ensures patients understand their care plan before moving forward.

2. Friendly, professional staff

From "super sweet staff" to "everyone was friendly and professional" — the clinic experience extends beyond the exam room. Our team, including Rowena Calleja, MD, PT, creates a supportive environment for every patient interaction.

3. Multiple treatment options

Patients appreciate being offered "several options for treatment" rather than a single path. Whether it's orthobiologic procedures like PRP or BMAC, physical therapy, or medically supervised weight management with compounded tirzepatide, we tailor the approach to each individual.

4. Bilingual, accessible care

Charles Ortega, PA-C is bilingual in English and Spanish, making care accessible to a broader community across the Dallas–Fort Worth metroplex. Our clinic accepts 200+ insurance plans, including Aetna, BCBS, Cigna, Medicare, and UHC, as well as Affirm and CareCredit financing. Insurance & billing

PRP, PPP, BMAC, and A2M are autologous procedures prepared from your own blood or bone marrow. They are considered investigational and are not FDA-approved for the treatment of any specific orthopedic condition, including osteoarthritis. Individual results are not guaranteed. Any decision to pursue an orthobiologic procedure should be made with your provider after a clinical evaluation.

How we collect reviews

Complete transparency about our review process

We never incentivize reviews. No discounts, no gifts, no pressure.
We never write or edit reviews. Every word was written by the patient.
We use verified platforms. Zocdoc and Tebra only allow reviews from confirmed patients.
We share all platforms. We don't hide feedback — we just happen to have zero negative reviews.

This approach aligns with Google's review policies and healthcare compliance standards, including HIPAA-compliant review management.

Share your experience

Already a patient? Leave us a review

Your feedback helps other patients find quality care — and it helps us keep improving. Leave a review on the platform of your choice. Every review, whether a detailed paragraph or a simple star rating, makes a difference.

Leave a Google reviewReview us on ZocdocReview us on Tebra

Want to learn more about who'll be caring for you? Meet our providers

5.0★
Average across all platforms
45+
Verified patient reviews
0
Negative ratings
4
Independent review platforms
Questions, answered

Frequently asked questions about our reviews

Innovare Tx has 45+ verified patient reviews across four platforms: Google (32 reviews), Zocdoc (6 reviews), Tebra (4 reviews), and Wellhub (3 reviews). Every platform shows a perfect 5.0-star rating. All reviews are from real patients and can be verified independently on each platform.
Yes — every quote on this page is a verbatim, unedited patient review pulled directly from Zocdoc or Tebra. Both platforms verify that the reviewer attended an appointment before allowing a review. We do not fabricate, edit, or incentivize any patient reviews.
Innovare Tx holds a 5.0-star rating on Google with 32 reviews as of 2026. You can verify this by searching 'Innovare Tx Addison TX' on Google or visiting our Google Business Profile directly. Google reviews are publicly visible to anyone.
Absolutely. Current and past patients can leave reviews on Google (most helpful for visibility), Zocdoc (if you booked through their platform), or Tebra (via your post-visit email link). We appreciate all feedback — it helps other patients make informed decisions about their care.
Yes. Innovare Tx accepts 200+ insurance plans, including Aetna, BCBS, Cigna, Medicare, and UHC. We also offer Affirm and CareCredit financing for treatments not covered by insurance. Contact us at (214) 233-3094 to verify your specific plan before your visit.
Patients consistently praise our orthobiologic procedures (PRP, BMAC), personalized attention, and the friendliness of our staff. Our integrated approach — combining orthobiologic medicine, physical therapy, and wellness under one roof — is frequently cited as a key differentiator from other clinics in the Dallas–Fort Worth area.
Charles Ortega, PA-C, MPAS is the lead provider at Innovare Tx with 27+ years of medical experience. He is a board-certified Physician Assistant specializing in orthobiologic medicine, weight management, neuropathy, and federal workers' compensation (OWCP). He is bilingual in English and Spanish and is a Dallas native.
Rowena Calleja, MD, PT is the Physical Therapist at Innovare Tx with dual credentials — a Doctor of Medicine and a Bachelor of Science in Physical Therapy, both from De La Salle University in the Philippines. She is ECFMG certified and spent 4.5 years at Arthritis Knee Pain Centers in Dallas specializing in osteoarthritis rehabilitation before joining Innovare Tx. She provides post-procedural rehabilitation after PRP and BMAC procedures.

Ready to experience 5-star care?

Join the 45+ patients who've rated Innovare Tx a perfect 5.0 stars. Book your visit or call to verify your insurance.

Book Your Visit (214) 233-3094