Insurance & billing

Insurance accepted & payment options

Navigating insurance shouldn't add stress to your healthcare. We accept most major plans — including BCBS, Medicare, UHC, Cigna, and OWCP — and offer flexible financing options.

In short
Insurance accepted: BCBS (in-network), Medicare, UHC, Cigna, Workers' Comp (including OWCP) — 200+ plans. Covered: office visits, labs, physical therapy, some imaging. Typically not covered: orthobiologic procedures (PRP, BMAC), GLP-1 weight-loss medications, wellness memberships. OWCP federal workers' comp: no out-of-pocket for approved claims — we handle all billing. Self-pay: compounded tirzepatide at $160/mo, transparent pricing, payment due at time of service. Financing: Affirm, CareCredit, monthly membership plans.

Insurance plans we accept

We work with a wide range of insurance carriers to keep quality care within reach. This list is not exhaustive — your plan may be accepted even if it's not listed.

Aetna
BCBS
Cigna
Medicare
UHC
Workers' Comp / OWCP
200+ more

Typically covered by insurance

Most major plans — including BCBS, Medicare, and UHC — cover the following when medically necessary:

  • Office visits & consultations — initial evaluations and follow-up appointments
  • Laboratory work — blood panels, metabolic testing, diagnostic labs
  • Physical therapy — musculoskeletal rehab, post-surgical PT, chronic pain management
  • Some diagnostic imaging — X-rays and select imaging ordered by your provider

Typically not covered

Certain advanced and elective services fall outside standard insurance coverage:

  • Orthobiologic procedures — PRP, PPP, BMAC, and A2M
  • GLP-1 weight-loss medications — compounded tirzepatide, compounded semaglutide
  • Wellness memberships — monthly membership plans

Compounded tirzepatide is $160/month — and financing through Affirm and CareCredit spreads costs into monthly payments.

OWCP federal workers' compensation billing

Charles Ortega, PA-C brings 27 years of medical experience and a military/law enforcement background that gives him firsthand understanding of the injuries and occupational hazards federal employees face. Innovare Tx is one of the few clinics in the DFW area that specializes in OWCP billing and treatment for federal workers.

How OWCP billing works

If you're a federal employee injured on the job, you have the right to choose your own doctor — you are not limited to a provider chosen by your agency.

  • File your claim — submit a CA-1 (traumatic injury) or CA-2 (occupational disease) form through your agency.
  • Choose Innovare Tx as your provider — inform your agency and the Department of Labor that you're selecting our clinic for treatment.
  • Receive care with zero out-of-pocket cost — once your claim is approved, OWCP covers 100% of authorized treatment. You pay nothing.
  • We handle all OWCP billing — our team manages the paperwork, authorization requests, and billing directly with OWCP so you can focus on recovery.

Approved OWCP claims can cover office visits, physical therapy, diagnostic imaging, labs, and in some cases orthobiologic procedures — depending on DOL authorization.

Self-pay & cash-pay pricing

Transparent pricing

No insurance? No problem. We offer transparent self-pay pricing for patients who prefer to pay out of pocket or whose insurance doesn't cover a particular service. Payment is due at the time of service.

Compounded tirzepatide — in-clinic$160/month
Compounded tirzepatide — home delivery (any dose)$249/month
Compounded semaglutide (weight management)Contact for current pricing
New patient consultationContact for current pricing
Follow-up visitContact for current pricing
Orthobiologic procedures (PRP, BMAC)Contact for custom quote

Compounded tirzepatide is $160/month at Innovare Tx, with in-person medical supervision from a provider with 27 years of practice. We accept cash, credit/debit cards, and the financing options below. Explore weight management

PRP, PPP, BMAC, and A2M are autologous procedures prepared from your own blood or bone marrow. They are considered investigational and are not FDA-approved for the treatment of any specific orthopedic condition, including osteoarthritis. Individual results are not guaranteed. Any decision to pursue an orthobiologic procedure should be made with your provider after a clinical evaluation.

Financing options

Flexible payment and financing

We partner with trusted financing platforms to spread out-of-pocket costs into monthly payments.

Affirm — monthly payment plans

Split your treatment cost into fixed monthly payments. Apply at checkout, get an instant decision, and choose a plan from 3 to 36 months depending on the amount and your credit profile.

Best for: orthobiologic procedures, larger treatment packages

CareCredit — healthcare credit card

Promotional 0% interest options for qualifying purchases, flexible repayment, a reusable credit line, and wide acceptance at pharmacies, dental, vision providers, and more.

Best for: ongoing care, weight management, physical therapy packages

Wellness memberships

Bundled monthly plans that include visits, monitoring, and select services at a predictable monthly rate — ideal for weight management patients who want consistent in-person monitoring.

Best for: ongoing weight management & nutrition counseling

Before your visit

How to verify your insurance

We make insurance verification simple. Here's what to do.

1

Call our office

Call (214) 233-3094 during business hours. Our billing team will verify your plan and explain your estimated costs.

2

Have this information ready

  • Insurance card (front and back)
  • Member ID number & group number
  • Policyholder's name and date of birth
  • Type of service you're seeking
3

Understand your benefits

We'll walk you through whether we're in-network, your estimated copay or coinsurance, your deductible status, pre-authorization requirements, and what's covered — so you walk in with zero financial surprises.

Quality care

Why patients choose Innovare Tx

  • Insurance-friendly: in-network with BCBS; accepting Medicare, UHC, Cigna & Workers' Comp
  • OWCP expertise: one of the few DFW clinics specializing in federal workers' comp — zero out-of-pocket for approved claims
  • Transparent pricing: compounded tirzepatide at $160/mo, no hidden fees, upfront cost discussions
  • Flexible financing: Affirm, CareCredit, and wellness memberships
  • Integrated care under one roof: orthobiologic medicine, physical therapy, weight management & family medicine
  • In-person medical supervision, not a telehealth-only model. Military & law enforcement discounts available.

Explore our services: orthobiologic medicine, physical therapy, weight management, and family medicine.

Questions, answered

Frequently asked questions about insurance & billing

Innovare Tx accepts BCBS (in-network), Medicare, UHC, Cigna, and Workers' Compensation including OWCP for federal employees — covering 200+ insurance plans. This list is not exhaustive; we regularly add carriers. Call (214) 233-3094 to verify whether your specific plan is accepted before your visit.
Most insurance plans do not cover orthobiologic procedures such as PRP, PPP, BMAC, or A2M. These autologous procedures are considered investigational and are available on a self-pay basis. However, we offer financing through Affirm and CareCredit with monthly payment plans.
Our in-clinic compounded tirzepatide program is $160 per month at Innovare Tx. We also offer a home delivery option at $249/month for any dose. Both options include medical supervision from an experienced provider, not just a telehealth prescription.
If you're a federal employee with an approved OWCP claim (CA-1 or CA-2), you pay zero out-of-pocket for authorized treatment. Innovare Tx handles all OWCP billing and authorization paperwork directly with the Department of Labor. You have the legal right to choose your own provider.
Yes, Medicare covers physical therapy at Innovare Tx for eligible patients. Rowena Calleja, PT provides musculoskeletal rehabilitation, chronic pain management, and post-procedural recovery. Coverage depends on medical necessity and your specific Medicare plan. Call us to confirm your eligibility.
We offer three flexible payment options: Affirm (split costs into fixed monthly payments), CareCredit (healthcare credit card with promotional 0% interest options), and monthly wellness membership plans (bundled monthly plans for ongoing care). Payment plans can be set up at the time of service.
Have your insurance card (front and back), member ID, group number, and policyholder's date of birth ready when you call. Also know what type of service you're seeking so we can check specific coverage. Call (214) 233-3094 and our billing team will walk you through your benefits.

Don't let insurance questions delay your care

Call to verify your coverage, explore financing, and get the treatment you need — or book your visit online.