Neuropathy · Evaluation and costs

Neuropathy Evaluation: What Insurance Covers and What Is Cash-Pay

Before you start neuropathy care with us, it helps to know which parts your insurance may pay for and which parts you pay for yourself. Here is the split, and what the evaluation is for.

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In short

At Innovare Tx, the medical side of neuropathy care may be billed to insurance: office visits, lab work, physical therapy and a referral for EMG/nerve conduction testing, which we do not perform in the clinic. The modality sessions, PEMF, red light therapy and cold laser, are cash-pay and are not typically covered. These modalities are not FDA-approved treatments for peripheral neuropathy, and research on them is limited and mixed. Sudden or fast-spreading weakness is an emergency, not a clinic visit.

Updated November 11, 2026 · Part of our care guide (Decide) · Educational information, not medical advice.

The split, in one table

Neuropathy care here has a medical side and a modality side, and they are paid for differently:

Part of your care	How it is usually paid
Office visits (evaluation and follow-up)	May be billed to insurance, depending on your plan
Lab work	May be billed to insurance, depending on your plan
Physical therapy	May be billed to insurance, depending on your plan
EMG / nerve conduction study	Referred to an outside provider; typically billable to insurance
PEMF, red light therapy, cold laser	Cash-pay; not typically covered by insurance

We accept Aetna, Blue Cross Blue Shield (in-network), Cigna, Medicare and UnitedHealthcare, among 200+ plans. Call (214) 233-3094 before your first visit and our team will check your benefits for the parts that may be covered. See insurance and billing.

What a neuropathy evaluation is for

Peripheral neuropathy has many causes, and diabetes is the most common in the US. Doctors diagnose it from your symptoms, family and medical history, a physical exam that includes a neurological exam and a foot exam, and tests that rule out other causes, such as blood tests for vitamin B12 levels.

Most patients come to us already diagnosed. Your evaluation reviews that diagnosis, your history and your medications, so the plan fits you, and it is where your provider decides whether further testing is needed. If it is, we refer you out: we do not perform EMG or nerve conduction studies in the clinic. If you have had one before, bring the report.

What the cash-pay modalities are

PEMF (pulsed electromagnetic field) therapy: a low-frequency magnetic pulse delivered through a mat or applicator.
Red light therapy: panels of red and near-infrared light.
Cold laser (low-level laser) therapy: low-level laser light applied to the hands or feet.

These are not FDA-approved treatments for peripheral neuropathy, and research on them for neuropathy is limited and mixed. We cannot tell you they will improve your symptoms, and individual results vary. The neuropathy page summarizes the research and links to it.

Ask our team for current self-pay pricing before you start, and ask your provider how many sessions the plan involves, so you know the full cost up front. Financing through Cherry, Affirm and CareCredit is available for eligible self-pay care, subject to approval; see payment plans.

What to bring

Your insurance card and a photo ID.
A list of every medicine and supplement you take, with doses.
Records about your diagnosis: notes from the clinician who diagnosed you, recent lab results, and any past EMG or nerve conduction report.
If you have diabetes, your most recent A1c result if you have it.

When we are the wrong first stop

Some nerve symptoms need emergency care or a neurologist, not a cash-pay program:

Weakness that comes on quickly and gets worse over hours or days, often starting in the feet and moving up, or any trouble breathing or swallowing. This can be Guillain-Barré syndrome, which NINDS says is usually treated in the hospital. Call 911 or go to an emergency room.
Muscle weakness, cramps, visible twitching under the skin, or muscles that are shrinking. These are signs that motor nerves may be involved, and they call for a full diagnostic work-up, usually with a neurologist, including EMG and nerve conduction testing.
Numbness or pain with no diagnosis yet. Find out the cause first; some causes, such as a vitamin deficiency, are treated in their own right.
A foot sore, blister or infection you did not feel happen. If you have diabetes, call or see your doctor right away.

If any of these apply, start there. You can come back to us once the cause is known.

Next step · Book

Book a neuropathy evaluation

Start with a review of your diagnosis, history and medications in Addison.

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Frequently asked questions

Office visits, lab work, physical therapy and an EMG/nerve conduction referral may be billed to insurance, depending on your plan. PEMF, red light therapy and cold laser are cash-pay and are not typically covered.

No. If your provider thinks you need one, we refer you to an outside provider for the test, which is typically billable to insurance.

No. They are not FDA-approved treatments for peripheral neuropathy, and research on them for neuropathy is limited and mixed. Individual results vary.

Ask our team for current self-pay pricing before you start, and ask your provider how many sessions your plan involves.

If you have weakness, cramps, visible muscle twitching or muscle shrinking, or numbness with no diagnosis yet. Weakness that spreads over hours or days, or trouble breathing or swallowing, is an emergency: call 911.

Sources

Know what you will pay before you start

Call and our team will check your benefits for the visits, labs and therapy that may be covered, or book your evaluation in Addison.